Dear Guests ENJOY A SAFE STAY in Santorini island in Greece.
Following the instructions of the Ministry of Tourism and National Public Health Organization,
Golden Stone Suites is implementing a new health protocol. The aim of this protocol is to maintain a safe and covid-free environment on the premises so as to enjoy mind-free holidays in the a very secure atmosphere.
We take responsible actions and measures to stop the spread of the virus, together. Furthermore, we continue to offer the same commitment an authentic and unique experience to our guests, and a safe workplace for our employees in Santorini island.
These measures include:
UPON ARRIVAL & BEFORE DEPARTURE
Social distance is kept during check-in/ check-out procedure.
Contactless service policy avoiding handshakes in place with pre-arrival check-in and registration form via email
For thorough cleaning of our rooms and suites, check-in will be at 2 pm while check out till 12 pm
No porter service will be available to avoid contact
Electronic payments are recommended, and advance checkout is available to guests – bills prepared without physical contact and may be sent also by Email.
For property, area and in-house information please call our front desk and /or visit our official website : https://goldenstone-santorini.com/
Doors and touch points are disinfected and sanitized very frequently.
ABOUT YOUR ACCOMMODATION
Your room or suite is disinfected and deep cleaned while amenities include hand sanitizers.
Departure deep cleaning of rooms and suites-high contact areas such as door handles, switches, furniture, bathroom fittings and room accessories like remote controls, switches, safes, TVs, keys, bathrooms and linens fully sanitized.
Our rooms & suites have natural airflow. The usage of A/C within rooms at guests’ discretion!
Maid Service , change of sheets and towels are encouraged to take place every 2 or 3 days or by your request.
Safety kit to all rooms shall be provided upon your arrival including hand sanitizer and mask for your convenience
All indoor spaces thoroughly cleaned with a disinfectant very often!
Guest Only policy is applied. Entry for non-residents shall not be permitted, only if necessary for security reasons and technical issues and this is done with great care.
CLEANING & SANITATION OF PUBLIC AREAS
Clear signage of cleanliness procedures & routes demonstrated in all common areas of our Place (Golden Stone Santorini Suites)in Akrotiri village!
All surfaces thoroughly disinfected on a regular basis .Metallic surfaces and items-such as door handles, keys/Keycards and security locks-disinfected with 70% alcohol, where bleach not appropriate.
Compliance with WHO, Government Health Authorities and Health First.
STAFF HYGIENE
Our Staff has received specific Covid-19 training to follow rules and regulations allowed by local government institutions and is submitted to temperature testing before starting service.
Keeping social distancing practices, employees are provided masks and gloves, where necessary, while hand sanitizer is available throughout the accommodation and located in many parts of the roos and Suites. Staff replacement policy is on, while a designated person is in charge for hygiene, controlling the compliance to the protocols, rules, and regulations in daily basis regarding staff and guests
Doctor available and medical assistance 24/7 on call (hospitals, clinics and pharmacies) for your convenience and safety.
We understand that holidays means to you during those difficult times and will make our best so you could relax, recharge and take back to your home only precious memories from Santorini and “Golden Stone Suites”!
We look forward to welcoming you with safety!
